Customer care

Some of the Customer Care team at Belfast Bus Company (from left): Derek, Sue, Pete and Stewart.

The success story of Belfast Bus Company's development rests on the skills, abilities and enthusiasm of the people - staff and management - who deliver our service, and of the support and feed-back of our many loyal and satisfied customers.

We never take our customers for granted, but continuously monitor staff performance and customer satisfaction - striving always to be the best.

Here are a few good reasons for choosing our service:

• Belfast Bus Company are an authorised coach operator, in accordance with Public Passenger Vehicles Act 1981.
  
• All of our drivers are fully qualified to drive the vehicles to which their duties relate.
  
• Drivers and staff are fully vetted before employment begins.
  
• We welcome any inspection of vehicles, licensing, insurance, health and safety and our customer care policy.

We are in the business of Health and Safety and as a respected quality transport provider, Belfast Bus Company are committed to providing a safe environment for our staff and clients alike.

To all of you who have supported Belfast Bus Company in the past - a BIG THANK YOU - and if you are booking for the first time, "HELLO AND WELCOME!".